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Dashboard Navigation Guide

Master the AuthentiVoice dashboard to efficiently manage call analyses, reviews, and system settings.

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Dashboard Overview

AuthentiVoice Dashboard Overview
The dashboard is organized into key sections for streamlined workflow:

Navigation Sidebar

Quick access to all major features

Main Content Area

Dynamic content based on selected feature

Header Controls

User profile, notifications, and settings

Action Toolbar

Context-sensitive actions and filters

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Primary Navigation

  • Core Features
  • Management
  • Analytics
Dashboard /
  • Overview statistics
  • Recent activity
  • Performance metrics
  • Quick actions
Analyses /analyses
  • All call analyses
  • Filter and search
  • Bulk operations
  • Export options
Reviews /reviews
  • Assigned reviews
  • Review queue
  • Completed reviews
  • Performance tracking

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Key Dashboard Features

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1. Quick Stats Panel

Located at the top of the dashboard, provides real-time metrics:

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2. Activity Feed

Recent system activity displayed chronologically:
  • New analyses completed
  • Reviews submitted
  • Fraud alerts triggered
  • System notifications
  • Integration updates

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3. Quick Actions

Upload Audio

Drag and drop or click to upload new audio files

Bulk Import

Import multiple files from S3 or OneDrive

Generate Report

Quick access to report generation

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Search and Filtering

Use the global search bar (Cmd/Ctrl + K) to quickly find:
  • Call analyses by ID or caller
  • Users by name or email
  • Reviews by status
  • Configuration settings

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Advanced Filters

Access advanced filtering options on list pages:
1

Open Filter Panel

Click the filter icon in the action toolbar
2

Select Criteria

Choose from date ranges, status, risk levels, and custom fields
3

Apply Filters

Click “Apply” to update results
4

Save Filter Set

Save frequently used filters for quick access

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Keyboard Shortcuts

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Customization Options

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Dashboard Layout

  • Drag and drop widgets to rearrange
  • Resize widgets by dragging corners
  • Add/remove widgets from the customize menu
  • Save multiple layout presets
Choose from:
  • Light Mode: Default bright theme
  • Dark Mode: Reduced eye strain
  • Auto: Follows system preference
  • High Contrast: Accessibility focused
Configure how data appears:
  • Date/time format preferences
  • Number formatting (decimals, separators)
  • Default sort orders
  • Items per page

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Mobile Navigation

AuthentiVoice is fully responsive. On mobile devices:
  • Tap the hamburger menu to access navigation
  • Swipe left/right to navigate between sections
  • Pull down to refresh data
  • Long-press for context menus

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Tips for Efficient Navigation

Use Breadcrumbs

Click breadcrumb links to quickly navigate up the hierarchy

Pin Favorites

Pin frequently accessed pages to the top of the sidebar

Recent Items

Access recently viewed items from the user menu

Batch Operations

Select multiple items for bulk actions

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Common Navigation Patterns

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Workflow Navigation

  1. Upload → Analyze → Review → Report
    • Natural progression through the system
    • Each step accessible from the previous
  2. Dashboard → Drill Down → Action
    • Start from overview
    • Click into specific items
    • Take targeted actions
  3. Search → Filter → Export
    • Find relevant data
    • Refine results
    • Export for external use

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Troubleshooting Navigation Issues

If you experience navigation problems:
  1. Clear browser cache and cookies
  2. Ensure JavaScript is enabled
  3. Update to the latest browser version
  4. Disable conflicting browser extensions
  5. Contact support if issues persist

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Next Steps

1

Explore Features

Familiarize yourself with each major section
2

Customize Layout

Set up your dashboard for your workflow
3

Learn Shortcuts

Master keyboard shortcuts for efficiency
4

Save Preferences

Configure filters and views for quick access